The 10 Steps Of Car Salesman Training

When you become an auto sales person, the dealership where you are starting your sales career will typically provide some sort of car salesman training. This training will teach you everything you need to start selling vehicles regardless of you ever having any sales experience. Every car dealer has a certain selling system that they teach their sales people which may consist of 8 to 12 different steps. Overall the car sales systems are generally the same with some of the steps get combined and other dealers drag them out.
I will use a 10 step system to illustrate the steps and the reasons for each step in the car salesman training program so you can see the importance of each step. The sales systems that auto dealers use to train car salesmen is not been put together haphazardly, there have been years of study and research done to create an atmosphere that is conducive to buying a car.

The Car Salesman Training Steps

1. Meet and Greet: This is the introduction of the car sales person to the potential car buyer. You shake hands, exchange names and try to get comfortable with each other.

2. Discovery: This part of the car salesman training is where the sales person will ask the customer questions and try to understand what they want, such as options, colors, new or used, price range etc.

3. Choose a Vehicle: This is a critical step because if you put them in the wrong car you wont sell them no matter how good a car salesman you might be. This is where the car salesman training can make a big difference because you must be sure to choose a vehicle in their price range they actually like and want to drive home.

4. Why Buy Today: After selecting the right car it is time to tell them why they should buy it now. It could be any number of reasons depending on the car. It could be special financing, other interested buyers or the big sale that is going on.

5. Walkaround: During your car salesman training you will be instructed on how to do a proper Walkaround which is exactly what it sounds like. You show the customer all of the features and benefits from under the hood to the interior.

6. Test Drive: You car sales training will also show you the key points of taking your customer for a test drive while you have the potential car buyer focus on the areas or options that are important to them.

7. Negotiation: You learn how to present numbers and payments to the customer and overcome objections which keep you car buyer from saying yes.

8. Closing: Now its time to close the car sale. There are many different car sales closing techniques which you can use to close the car sale which are based on the type of customer you are selling.

9. Delivery: The car salesman training will take you from doing paperwork to greeting the car ready for delivery and introducing your customer to the business manager.

10. Follow Up: The final step of any quality car sales training system includes following up with your customer. It is important to have a happy and satisfied customer so they will return and buy more cars over the years.

As you can see, there is much more to selling cars than driving cars and collecting checks. Each step of the car salesman training is quite involved and could cover all of the word tracks, sales scripts and psychological factors that are involved in selling cars professionally.

Ways to Save on Car Insurance for Your Renault

According to the World Car Market, Renault is one of the top ten car brands in the world today. With such a quality investment, it’s important to get the right insurance. Even with the growing number of online comparison sites, it’s not always easy to find the right level of cover at an attractive price. Here are some tips that might help you save money on car insurance for your Renault:

1. Don’t hesitate to switch insurers:

There are plenty of people who stick with the same insurer for twenty years. Perhaps they’re happy with the service they’ve obtained in the past, or maybe they like the speed with which their insurer processes claims. That’s fine – if you’re 100% happy with your current insurer, by all means hang on to them. However, if your reason for staying with one company has more to do with apathetic inertia than customer satisfaction, you could be paying too much by not bothering to investigate the competition.

2. Add your most responsible female family member as a named driver on your policy:

The more good drivers that are designated ‘named drivers’ on your policy, the better the insurer likes it. If the added driver is a female with a long, clean driving history and no previous claims, that’s even better. From the insurer’s point of view, adding a responsible driver to your cover helps spread the risk. If the risk is reduced, there’s a chance the cost of your premium may be too. It doesn’t actually matter if this person hardly ever drives your Renault.

3. Practice the fine art of bargaining:

Always ask for a cheaper price on your premium. If you own a smaller car like a Renault Twingo, your insurance shouldn’t be costing you as much as what your neighbour pays for his Hummer. If it is, you need to do some serious negotiating (or find another insurer).

Once you’ve sorted out the fine details and your insurer has provided a price, it’s time for some haggling. The trick is not to ask for too much of a reduction (5-10% is reasonable), because you’ll probably get an outright refusal. Also, if you try the ever-popular “Insurer B will insure me for 20% less” assertion (which you’ve just made up), the person in front of you will suspect that either (a) you’re not a very nice person for lying to them, (b) you are a bit silly for not grabbing that other insurance, or (c) you must have been quoted a very basic, no-frills policy which you’ll be very sorry about later. Most car insurers have a pretty good handle on what everyone else in the business is charging, so don’t assume you know more on the subject than they do.

Even if you only get a premium reduction of 2%, that’s better than nothing. Polite haggling has become more socially acceptable, so don’t be afraid to try it with the car insurance for your Renault.

4. Be sure to provide the insurer with all your good news:

If you have never had to make a car insurance claim, this is something your insurer should know. If you recently completed an advanced driver safety course, this too may help reduce your premium.

How To Pound Out, Or Pop Out, A Car Dent, Diy Auto Body Dent Repair


(or Ball Peen Hammer)
(or Solid Metal Piece)

Auto body dents come in all shapes and sizes, from a large crease, to a shallow depression or just a little ding. One quality they all share is they distort the original shape of the sheet metal. The general definition of a dent is any place where the metal of the cars body has been stretched. So, in order to repair the car body, one has to bring the dent back to its original shape by un-stretching the metal. Depending on the type of dent, one can pop out the dent or pound out the dent.

If youre the DIY (Do It Yourself) type, then you’ll try to repair dents in your car’s body yourself. Before attempting this, compare the costs of hiring a professional with your confidence of doing the job properly yourself…and be honest about your auto body repair experience and ability. If youre one of those people that starts a car project and then gets frustrated half way through because its harder than you thought, (YOU know who you are!) then it is probably best only to risk a dent repair job yourself with an older, less expensive car. That way, the repair costs might already be more than the car’s actual value. Even then, you may only be able to repair fender dents, as they can be removed without anything from the car’s interior getting in the way (IE inner door panels).

There are two main types of car dent repairs: paint restoration repair and dent repair without paint. The first type of dent repair is for minor dents and dings, and paint restoration dent repair is for when serious damage was inflicted on the car body part(s). Many car owners, especially in this economy, are looking for ways to get around paying to take their car to an auto repair shop. With this in mind, Ill cover both DIY small dent removal and large dent repair. Ill put a disclaimer right up front that the following methods with not work for every dent, every time. Yet, there is no harm in trying them to save a buck.

Small Dents & Do It Yourself DIY Fender Dent Repair


Most cars today feature a car body so thin and flexible that dents can be created accidentally…by simply leaning on your car! Most very small dents can be easily repaired with a soft hammer. Always aim for the center of the dent, to avoid making new marks on the outer circumference of it, and pound out the depression. NOTE: you may have to view the dent from the underside of the car. With a fender dent, this can only be done by raising the vehicle and removing the wheel under the dent. Then, while hammering with one hand, you can feel the outside of the fender with your other. This allows you to check that the dent is evenly pushed out. If you *still* cant remove the dent, jump ahead to the large dent removal section of this article, as you will have to remove the fender from the car.


You can heat the convex (dented) portion of a car dent with a torch, lighter or hair dryer, until it glows a dull red. Then stop heating it and let the dented surface cool. As the metal cools, the dent will shrink back, and hopefully pop out, leaving the surface very close to original.


If you are not able to pound out your small dent easily, you may have a medium dent in your car. In that case, you can attach a large suction cup with a handle to the dented car part…and pull out the dent. How does this work? As you squeeze the cup against the car bodys dented surface, you are actually squeezing the air out from underneath it. The resulting vacuum you create causes the suction cup to stick onto the surface. Start by placing the suction cup along the edge of the dent, pulling it out, and slowly working your way inward. If youre still having trouble, you should try tapping the dent with a soft hammer, from the inside, while you pull out the dent from the outside.


Dry ice may be used to repair a small car dent, and is sold by many grocery stores. (Always remember to use gloves when handling dry ice!) Simply place the dry ice in the center of the dent, wait for it to attach firmly to the car body, and gently pull out the dent. You may have to repeat this procedure several times for the dent to be totally removed.

Large Dents & Do It Yourself DIY Car Dent Repair

OK…the Intro To DIY Dent Removal 101 class ends HERE. The following techniques are for large dents, requiring more car repair experience and skill. Start by removing all bolts from the fender, and taking it off the car body. If you cant remove the fender, there is at least one hidden bolt left intact…find it and remove it. NOTE: Never force the fender off a car. (*Some* mechanics also recommend you drill a hole in the center of the dent, using a 1/8 inch drill bit. This is entirely up to YOU. If you are using a dent repair kit, you will most likely find a plastic adapter and glue gun included, and these would be used for that task.) Once the fender is lifted off, use a heavier hammer to pound out the dents from the fender’s underside. Always start from the CENTER of the dent and use short, small taps on the dent, not long, hard ones. As you pound out the dent, hold a hammer dolly against the outside of the fender to prevent making new protrusions around the dent. If the fender supports are bent, be sure to straighten them back out with vice-grip pliers. After youve successfully fixed the dent, simply re-attach all the bolts and put the fender back on the car.

Body hammers and hammer dollies come in many shapes, sizes and weights. First, examine the dent closely with a ruler for depth and length. Then, always choose the best-shaped and smallest size hammer that will do the job, and the dolly that has the closest curvature to the dented panel. If you don’t have body tools, you can try to use a ball peen hammer and solid scrap metal piece as your dolly. This will take a lot of taps, but wont do as much damage to your car body panel. Since all dents are unique, so is each dent repair, and you truly have to use your own best judgement to get the metal straightened. Start by placing the dolly against the top side of the dent and, swinging the hammer from the underside of the dent, begin tapping with MANY short, small taps.

The fender pictured above has a typical dent in the side: oval-shaped, 3 inches long and 2 inches wide. In that case, they used a hammer with a large, flat round top, to be sure the overall force of the blows would be evenly transmitted over an area of a couple square inches. This helped pound out the dent without creating unsightly, little pin-sized mounds. The head of the hammer should strike the sheet metal flat against its surface, as, at the same time,
you hold the dolly directly over where you are striking.

Note that, after every few taps, you must lift the dolly and examine the dent to be sure the taps are reducing the depth of the dent AND not resulting in little convex dents. If the taps are leaving little mounds on the surface, you must start using a hammer with a larger head. If the dent hasnt moved at all, put the dolly down and hit the inside of the dent harder. After the dent popped out, it left a slight raised section, which is easily seen under the straight edge.

If you pop out the dent, but end up with one spot that stands up too high, dont worry. This is common, and there are two ways to fix this reverse-dent. This time, put the dolly underneath the fender and gently tap the convex (raised) area with the smaller head of the hammer. Repetitive, small hammer hits should level the surface completely.

How To Tell If The Repair Conforms
To The Original Car Body Surface?

Using the body file, you can find the high spots that need additional attention, and very lightly tap them down until the surface returns to its original shape again.

You can now file the once dented area, scraping off the etching primer coating. As you file the surface, take note of which areas are still a little low and which are now a bit too high. Go back and re-do one of the above methods until the dent is removed enough to meet your standards. Then, use a medium grit disk mounted on a drill to grind the paint down to the bare metal for at least one inch around the dent. Next, fill the area with a high quality body filler. Allow that to dry completely, then sand the area with a block of wood wrapped in sandpaper. Prime the area with 6 coats of automotive spray primer. Be sure to allow each coat of primer to dry completely before applying the next one over it. Sand the primer using a 600-grit wet and dry sandpaper to remove scratches. Touch up the area with a matching automotive paint. When applying automotive paint, do so using a spray gun and in a brisk, fluid motion. If the newly painted area is not smooth, re-sand and re-paint it until it is.

How good you need your dent repair to be is really up to each individual. You can keep working the dent until your file shows the metal surface is perfect, or you can leave little low spots to be filled later with body filler. NOTE: Overworking the metal can leave it brittle, and it might begin to crack instead of bend.

Sometimes…Less IS more! *smile* Generally, if you are considered (by yourself or others) to be a Perfectionist, then its probably best to have your car professionally repaired to its original, perfect self. Otherwise, you might find yourself endlessly obsessing and working the dent until it cracks. If your standards are more flexible, youre on a tight budget, and are handy with a hammer, then try our dent repair methods and let us know how it goes…GOOD LUCK!

Car Leasing Guidelines – How To Lease A New Car

Whether you lease a car to get into the latest models or have better purchasing flexibility, getting a good deal is always bound to give you a lift. Use these guidelines to help you spot one:

Check incentives:

Be on the look-out for factorysubsidized lease car deals. Car manufacturers realize that consumers who lease vehicles from them are more likely to be repeat customers than those who simply purchase vehicles. Through their leasing companies, they adjust the residual value and offer low financing charge. Other auto-manufacturers are also starting to give incentives on leasing, called leasing subventions. They offer these subsidies to put slow-selling models on the street, saving you even more money.

Set up a competitive:

Bidding environment to get the lowest price. If you already have an idea in mind of the make, model and trim level of your desired car, attempt to calculate your own lease payment before you go shopping to avoid paying through the roof. Check online comparison tools or use a lease calculator to check your lease payment based on purchase price. This gives you greater negotiation leverage as you solicit quotes from various leasing companies.

Make sure you know all the fees involved at the beginning of your lease: you may have to pay fees for licenses, registration and title. Other fees include acquisition fees, freight fees and local or state taxes. At lease-end, you may have to pay a disposition fee and charges for extra mileage and any excess wear. Be aware that some of these fees like acquisition and disposition fees are negotiable.

Know your mileage needs:

Almost all leases limit the number of miles per year by imposing typically 10 to 20 cents per excess mile over 15,000 miles a year. If you are the kind of high-commuter who puts 40,000 miles a year on his car, then you might end up running thousands of dollars in hefty penalties at the end of your lease. Be smart and negotiate a higher-mileage limit or pad you excess miles at the beginning of your lease to avoid robber tax rates for excess miles.

Almost all leases limit the number of miles per year by imposing fees typically 10 to 20 cents per mile over 15,000 miles per year. If you are the kind of high-commuter who puts a lot miles on his car, then these costs can add up quickly. Negotiate

Include GAP coverage:

Make sure your car lease includes GAP coverage. This covers you in the event of the vehicle getting wrecked, stolen or totaled. Without GAP insurance, you leave yourself wide open to thousands of dollars in leased obligations. Check if the GAP coverage is included so you dont pay it twice.

Fascination With Cars – Travel And Vehicle Games

What is the reason for the fascination with cars all about? Whether it’s transportation or vehicle games, lots of people are captivated by cars.

Men and cars go together like ladies and footwear! Guys like engines that twinkle and have a pleasant sound getting started, and people who get attention. Vehicles were really designed by males and are still considered the greatest aphrodisiac for guys. The super charged mini is a good choice for young men which like to impress the women. The 4 wheel drive vehicle is favored by middle aged men who still desire to be a little adventurous. The hummer or 4X4s of the bigger type are often seen as status symbol of success and prosperity.

Most people, women and men, would prefer to travel in a large vehicle because of its safety and comfort features. People who want to buy and journey in mini style cars are usually sensitive to environmental needs of the Earth and creating a picture of trust.

Even youngsters often become fascinated with automobiles while very young, whether or not they observe them on the road or highway, on television, or riding in one. Children often play games involving automobiles when traveling on longer trips. Most everyone is acquainted with the game “punch buggy.” Punch buggy is a game played by youngsters and sometimes adults in which participants punch each other on the shoulder when they see a Volkswagen Beetle. Some adaptations of this game may need players to shout out the colour of the car.

An additional version of a automobile game is named Woodchuck or Beaver Whack, which allows punches based on viewing a car with wood paneling on the doors, for example a Station Wagon. The game faded away over time because there were not many cars created using paneling; however, the game returned in with the release of the PT Cruiser that included wood trimming.

Car games, particularly video and computer-based types, appeal to people of every age group. Auto racing video games are extremely well-liked. Everyone likes the thought of speed, making automobile racing games among the most popular. Car racing game titles have become a lot more advanced; many of these games allow the player to modify the car or exchange it for another. Car racing online games are as close as possible to the real live experience of driving fast vehicles.

Playing video games of most any type enable people to escape and have a good time for a time. The video and sound of those games are so life-like that they’re simple to become interested in. Games brings families closer together, permitting the family to have a good time, from the comfort of their house. Since online games of the car type are often not violent in any way, parents approve them for kids to play.

Nowadays, playing a car game on the web is the preferred method to play for most. You won’t typically need any unique equipment, as owning a pc and Internet link is often all that is required. You can find racing games, drifting games, rally races, and other driving games. Parking games are tactical and use managing skills.

These games are simple to learn how to play.

The fascination of cars will certainly carry on all through the years and generations. Cars not simply offer a mode of transportation, but also comfort, fun, and a feeling of accomplishment.

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