Role Of Service Managers In Automotive Industry

Since the invention of automobiles the automotive industry has grown by leaps and bounds and continues to grow rapidly even today. With more and more models rolling out every day, the progress graph of the automobile industry is climbing up stupendously. Other factors like economic liberalization, easy finance schemes, tax benefit options and increasing per capita income provides added boost to it.

However, with more and more companies growing in this sector, competition has reached new heights, where not only the car designs and ambiance matter, but also the services provided by the companies play a vital role in attracting customers.

Today, many of the car buyers look for the services and options provided by car manufacturers. Buyers research more about the services through news articles and word of mouth publicity, before they go ahead with any decision. Hence, the service manager job in automotive industry calls for efficiency and extensive service manager training, as it affects the company sales in some way or the other.

Those employed in the service manager job need to oversee all the operations carried out by the service department and have to coordinate and supervise that all duties by service staff are in accordance with company policies and applicable international standards and laws. Hence, the service manager has to strike the right kind of balance between keeping customers happy and following procedure. The job involves a lot of mechanical knowledge as well as understanding customer satisfaction and priorities.

Also, the role involves ensuring customer satisfaction and retention by providing repair and service maintenance, and communicating with customers as per their priorities. Since, the automotive service manager directly handles the customer service part, the job requires to identify market reports and ongoing trends and be updated on the service strategy of other car companies in the market. The role of service manager in automotive industry has undergone drastic changes from what it was earlier; it requires a good deal of leadership qualities, management skills, motivation, customer service and counseling skills.

With so many responsibilities and pressure to achieve sales targets, it becomes very difficult for service managers to perform consistently with remarkable results. This is where automotive service consulting comes into picture. The role of a service consultant is more like a lubricant that gives a cooling effect to the engine that has been worn out and overloaded. The service consultant advices and prepares those in the service manager job to perform their tasks in an organized way, which will in return optimize their productivity and bring down their stress level.

Moreover, the service consultant guides the automotive service manager on how to measure the productivity of their subordinates and junior employees and provide them with best practices for better customer service and also provides them with updates and repair descriptions that will help the technicians. Service advisor training is held for people holding a service manager job or a service director job where a positive and systematic approach towards work is inculcated, to combat the ever mounting pressure of this competitive market.

Chemical Hazard List For The Chemical Industry

When we are dealing with chemicals in the workplaces, we will be exposed to the chemicals-associated potential hazards that would harm our health and safety, environment and plant facilities. Adequate information about chemical hazards will greatly help us during hazard identification study and ensure no hazards left to be identified.

The list below shows hazards those are associated with chemicals preservation, loading and unloading operation, transportation, usage or maintenance work.

1. Fire. This may be caused by flammable, combustible or reactive chemicals.
2. Explosion. It comes with flammable, combustible or reactive chemicals.
3. Heat. As the result of reaction of the chemicals with another one.
4. Toxic gas. Such gas is also possible to be introduced when two or more chemicals reacting or through decomposition reaction.
5. Corrosive vapors.
6. Harmful to human health: eye irritation, corneal damage, eye burn, skin irritation, skin burn, headache, dizziness, nervous system depression, liver damage, kidney damage, heart damage, tract irritation, death, etc. Each chemical may have different health effects and this information can be extracted from the MSDS.
7. Environment contamination. Chemical spill and waste are common environment contamination factors.

The first step that has to be followed is to make a list containing hazardous chemicals used in the plant site. After that, refer to each MSDS for identifying the hazards. From MSDS, we can recognize different hazard control for each chemical.
Some chemicals that are commonly found in chemical plant operation are hydrochloric acid, sodium hydroxide, hydrogen peroxide, phosphoric acid, formaldehyde, methanol, nitric acid, sulfuric acid, hydrogen and etc.

Dont forget to update the chemical hazards list regularly or when change exists. This is so important and will directly affect the hazard identification list.

Dairy Industry Of India

The dairy industry plays an important role in the socio-economic development of India. The dairy industry in India is instrumental in providing cheap nutritional food to the vast population of India and also generates huge employment opportunities for people in rural places.

The Department of Animal Husbandry, Dairying, and Fisheries, which falls under the central Ministry of Agriculture, is responsible for all the matters relating to dairy development in the country. This department provides advice to the state governments and Union Territories in formulating programmes and policies for dairy development. It also looks after all the matters relating to production and preservation of livestock farms (cattle and sheep). To keep focus on the dairy industry a premier institution known as the National Dairy Development Board was established. This institution is a statutory body that was established in 1987. The main aim to set up the board was to accelerate the pace of dairy development in the country and attract new investments.

India is a wonderland for investors looking for investment opportunities in the dairy industry. The dairy industry holds great potential for investment in India and promises high returns to the investors.

The reasons why the industry has huge potential for attracting new foreign investment are:

1.There is a basic raw material need for the dairy industry; that is, milk is available in abundance.
2.India has a plentiful supply of technically skilled laborers.
3.There is an easy availability of technological infrastructure.
4.India has all the key elements required for a free market system.

There are different sectors within the dairy industry that promise great business investment opportunities:

Biotechnology:
1.The Indian cattle yield less milk as compared to their foreign counterparts. The Indian cattle breeders are on the lookout for ways to improve their milk yield through cross-breeding. Thus, there is a huge potential available for foreign investors to invest in dairy cattle breeding of high-quality buffaloes with hybrid cows.
2.There is also great scope for investment in different dairy cultures, including dairy biologics, enzymes, probiotics, and other coloring materials for food processing.
3.Producing biopreservative ingredients based on dairy fermentation, such as pediococcin, aciophilin, bulgarican, and Nisin contained in dairy powder, also promise great investment opportunity.

Dairy/Food Processing Equipment:
Great potential lies for foreign investment for manufacturing and marketing of cost-effective, top-quality food processing machinery.

Food Packaging Instruments:
There is a tremendous investment opportunity for foreign investors in the manufacturing of both machinery and packaging materials that aid the development of brand loyalty and gives a clear edge in the marketing of dairy products.

Retailing:
Retailing of dairy products also promises great investment opportunities for standardization and upgrading dairy products in the main metropolitan cities.

Manufacture of Ingredients:
Several ingredients are involved in the making of different dairy products like ghee, condensed milk, and cheese. Manufacturing of ingredients for these products offers a great potential for foreign investment in India.

Finished Products:
There is a great scope for investment in the manufacturing of finished dairy products such as cheese sauce and cheese powders.

Technically Advanced Manufacturing Units:
There is a great opportunity for foreign investors to invest in establishing manufacturing units for dairy products. The investors can build world-class manufacturing units and let them for hire. Building manufacturing units supports specialized dairy-related activities, such as cheese slicing, cheese packaging, butter printing, and dicing lines, which hold greater potential over other activities.

Thus, the dairy industry in India has huge investment opportunities in a variety of sectors. The investors are all set to gain profitable returns on their investment.

Marine industry the importance of trusting the professionals

In the last five years, the number of websites and people dedicated to DIY (do it yourself) activities has experimented an unprecedented growth. One of the consequences of internet democratization has been, in fact, the improved accessibility to a large number of people to all types of information, also very specific one that often requires a high level of technical knowledge to be fully understood.

In particular, websites offering instructions on DIY light carpentry have become more frequent, but also websites on how to create furniture for the house and garden, and even boats of relatively large dimensions have made their appearance.

This tendency has lots of people worried, specially the authorities and professionals of the marine industry, concerned by the number of boats under no regulation and unregistered that can be seen in Italian lakes and rivers.

Designers and naval engineers do in fact lots of planning and evaluating before even starting to think of a boats design. After a previous feasibility study, there is the difficult job of defining the geometrical parameters required to obtain not only the stability of the shape and of the boats barycentre position but also to acquire the turnbuckles, insulators, chains, hoists and other stainless marine accessories that will give the embarkation strength and lightness.

One of the greater risks of people deciding to assemble a boat of medium or large dimensions themselves by getting the resources, pieces and materials from different providers, is that of creating incompatibilities between the elements as a consequence of their limited knowledge and their short experience in the industry. An example of this problem is the purchase of safety protective steel safety items and electric enclosures and cabinets. In the marine industry, professionals take as given that a good electric cabinet ought to have an hydraulic magnetic switch or circuit breaker and that it should be kept in order and with cable-free access in case some fast intervention were to be required , especially in adverse weather conditions. An individual whose only competence is that of uniting the parts of the boat without a project specifics definition and without an inventory based on deep knowledge of the particularities of the marine industry, may choose materials and applications not suited for this kind of transport.

Professionals that will be able to help in building your boat are identified by the Italian legislation under the 275th article of the Regulation for the execution of the Code of Navigation based on de Ministerial decree of the merchant marine and in agreement with the Ministry of transport. Such individuals can sign boat construction projects since they have acquired an accreditation by public exams.

Remember that in order to conform to current regulation, a person signing the project and taking responsibility for the quality and safety of the boat is strictly necessary.

The advice is therefore that of seeking a design study and/or boatyard to get information on the services they are able to offer in terms of boat design consulting and also in terms of the infrastructures and skilled man-power they can provide in order to build a safe boat in which you will be able to enjoy your rides.

Your Environmental Leadership in the Upstream Petroleum Industry

Identify your real needs for secondary containment leadership and how to support them with the right choices for your field tank operations. Choices and decisions need to be made for secondary spill containment, tank secondary containment, spill containment berms, and secondary containment systems for above ground storage tanks that are all representative of secondary containment for environmental protection. Gaining the tools and right information in order to form leadership decisions in your field can be a weighty responsibility and one that demands your attention and with the abundance of misinformation out there it may also be tedious. Leadership in your Field Operations however requires that the question be answered: “what is in this for me” as a leader?

We understand your scope-of-your-work, responsibilities, as leaders that you must give to environmental protection today, it is significantly important and often also urgent. Gaining the tools and right information in order to form leadership decisions in your field can be a weighty responsibility and one that demands your attention and with the abundance of misinformation out there it may also be tedious. We believe that you will find the support network in this article that you need to form quality leadership decisions toward environmental Secondary Containment for your field operations. You will find this approach is different in that we believe that making a difference is often more important than simply making a sale.

First lets identify your real needs for secondary containment leadership and then support them with the right product choices.

1. “Protecting Your Investment; Preserving Our Environment”. You need what may sound simplistic but really isn’t and is stated in our Manufacturing Division use for their trademark: “Protecting Your Investment; Preserving Our Environment” – a simple slogan but saying much more.

2. Confidence, Security, Assurance. Your secondary containment installation should leave you confident at the end of the day that it will provide the level of protection required. You need to know that potential spilling from the primary tank will remain secure within the bounds of the containment. And you need the assurance that you as a leader have made the wise choice best suited for your operations. In many ways assurance is most important of these three as it really defines that question we have about any product: “what’s in it for me?”.

3. Environmental Regulatory Compliance. You need to be confident that your secondary containment installation meets all of the county, state or provincial, and Federal Codes. EPA, SPCC, NFPA, OSHA, OH&S, ERCB, SEM and more. Does your secondary containment supplier have these codes considered in their product engineering? Confidence, security, & assurance in your product supplier and the product goes a long ways in answering real needs.

4. To ‘Audit-Proof’ your site. Today with so many large EPA fines and shut-downs in the news almost weekly it is critically important that you ‘audit-proof’ your site. While most of the “news” related fines are in reaction to an actual spill occurrence rather than a regional inspection, it is wise to give leadership to secondary containment in SPCC plans in a proactive way rather than to follow through after a spill occurrence. Poor leadership tends to react rather than act. This is true leadership when we can foresee potential problems and place actions in place beforehand. One of your real needs is to ‘audit-proof’ your site in a proactive way.

5. To Show Community Responsibility. More and more Producers are recognizing this need in a participatory way by actively including themselves in the local community. For many of us leaders, we must live in the same community that we work. To answer some of the community’s concerns about our operations and the environment some producers today join league with other producers in the region to give ‘town hall’ type presentations to address community questions. Our community needs to know that we as Producers are showing community responsibility. Secondary Containment does have a role to play in Showing Community Responsibility. To many local residents the sight of a Steel Containment Berm surrounding the tank speaks “confidence” and “security” more than the former days when tanks were bermed only with dirt. It gives assurance to the community that your operations are environmentally responsible in the community. (You may have noticed here the law of leadership… Only when the leaders has confidence, security, and assurance himself can he give confidence, security, and assurance to others…)

6. Ease of Construction. The ease of construction of your secondary containment system becomes important on two levels. First, in the matter of overall project cost. Second, in consideration of your local roustabout crew doing the assembly. A rule-of-thumb with any product and project is “to keep it simple”. A typical secondary containment berm should be assembled in less than a day following proper pad preparation. Aside from the visible sense of accomplishment at day’s end though is that the ease of construction reflects highly upon your leadership among even the working crews. Leaders make wise choices before construction commences. Another real need then is ease of construction.

7. To Demonstrate Financial Responsibility. As an operations leader you need to demonstrate that you have been “financially responsible” in your decisions for the Owners and Shareholders of your Production Facility. Knowing that you have gotten a ‘best price’ on the product and the ease of construction goes a long way in showing leadership in this arena. We have discovered that at many locations where indigenous soils are not available to berm tanks and must be hauled and constructed, the cost of dirt berms is often greater than that of assembled steel. Care must be taken however with choice of steel product. Some agricultural manufacturer steel products supplied for upstream petroleum secondary containment may appear lower in initial cost only to suffer in installation costs and time creating a higher project cost. There is a real need for operations leaders to demonstrate financial responsibility. We help you meet these needs.

Bristar Containment is a leader in Secondary Containment Manufacturing based in Denver CO and Wimborne AB that has addressed these real needs with products and services that give Leadership to this sector of the industry Secondary Containment. Bristar’s leadership in 15 years of serving Upstream Petroleum Operators & Producers needs has tailored solutions directly for the field and for leaders in the field. Bristar Containment Industries Ltd is the only Steel Berm Manufacturer specifically native to the Upstream Petroleum Industry. Why does this make a difference?

“The difference is in the engineering”. Bristar Steel looks different. (See: The resource box below for details.) Bristar’s design approach to secondary containment has not been adapted from agricultural backgrounds but is rooted in Professional Civil Engineering that meets specific “oilfield” parameters and codes & requirements. Being birthed out of a background of Oilfield Production Tank Fabrication and Production Measurement in 1995 Bristar employed veteran Petroleum Engineering Services to engineer a secondary containment system specific to Upstream Petroleum use. Being strict in their parameters to meet various codes, Government regulatory requirements and their own critical goals gives Bristar the confidence, security, and assurance that manufactured Secondary Containment products meet your real needs.

1 2 3 4 53