The Truth About Filipino Workers
Outsourcing workers from the Philippines has been considered as one of the best options for any foreign companies. Primarily, because of the work ethics of the Filipinos. Hardworking, organized, cheerful, and trustworthy are some of the best traits a Filipino worker possesses. The Philippines is also considered as location of choice due to its less expensive operational and labor costs. According to Wikipedia, in 2007, The Philippines remain as a top BPO destination for the estimated $150-billion business process outsourcing industry.
When I worked as a customer service representative for a newspaper company that is based in California, one of my co-employees asked one of the top executives of that particular newspaper, when she visited the Philippines, why they have chosen to outsource the business in the Philippines. One of her answers was, Filipino workers are more empathetic and polite than the Americans. Is it for real? Well, yes, it is. Based on what I have experienced and, of course, we had the chance to listen to some calls of an American customer representative. They have the natural accent, of course. But when it comes to with dealing customers, Filipino workers are the best.
Another reason why foreign companies choose Filipino workers is because of our ability to speak and understand English. There is no doubt about it. Filipino workers could really communicate with the English language. Although, some are not that fluent, but foreigners can actually understand what they are trying to say.
Filipino workers are also in demand in foreign countries. Nurses, engineers, chefs, and even domestic helpers, foreign employers want Filipino workers. Isnt it alarming that most Filipino professionals are leaving for other countries to work? The Philippine government should do something about it. We are losing our best Filipino workers to work in our own country.
There is good news, though. Foreign companies have decided to outsource their business here in the Philippines. This means high employment rate for us Filipinos. There are a lot of call centers all over the Philippines.
Aside from call centers, Search Engine Optimization is also a blossoming industry in the Philippines. One of the most important parts of SEO is link building. What is link building? Link building is a strategy used by businesses, especially those who do business online, to improve their websites performance in search engines.
Filipinos are also advanced when it comes to internet. Link building is done through the internet. That is why, aside from Filipinos attitude towards work, foreign employers prefer Filipino workers to do their job on the internet. Filipino workers are also highly competitive when it comes to SEO. I just could not give you the exact numbers of SEO companies that are in existence in the Philippines. But I know there are a lot of them. Some, maybe, are freelance link builders.
To sum it up, Filipino workers are the most in demand employees by the foreign businesses. Investors from other countries keep coming in to invest here in the Philippines. It is not because they could generate more income here since they pay less when it comes to the operations and labor cost of their business. It is because of the quality of work that we give to the business. Filipino workers exceed the expectations that have been set by the company. In addition to that, Filipino workers are driven by the fact that no matter how difficult the task is, we always find a way to make the job easier. Filipino workers are happy and cheerful people and that make the work fun and exciting.